Real Time – Pro Active Responses

It is all very well to have the latest cameras and technology security deployed within your operations capturing events of interest however….What actually occurs when an incident is triggered? Especially after hours.

What measures are in place to actually stop the crime? 

Unfortunately experience evidences that “most video footage” is viewed after the “horse has bolted”.


Traditionally security has existed in a reactive environment – video recordings are reviewed after an incident or crime has occurred and by then the offenders already have a 24-48 hours headstart on your efforts to identify and retrieve any stolen goods. Often the goods have been disbursed with already.

SmartGuard have changed all that.

Live video monitoring services means there is always someone on the lookout for irregularities on your site.

In the case of potential intruders, our video surveillance monitoring team can react instantly, and send out a call to the local authorities.

Our highly sophisticated software provides interactive, proactive and event driven real time alarms to our Team of any incidents.

Unlike passive monitoring, where video recordings are reviewed after an incident or crime has occurred, our live video monitoring involves watching the videos in constant real-time, combined with highly advanced software and technology providing real time alarms.

By utilising this approach the actions of your Security Team is proactive and event-driven, giving our Team of  monitoring professionals the ability to respond to the intrusion immediately after it occurs.

We then promptly determine the best methodology to deal with the situation and issue the appropriate responses.

This is vital in that it can greatly reduce the risk of theft and damages, and dramatically increases the odds of an arrest.

With current technologies deployed by SmartGuard it is a remarkably cost effective solution to assist cutting crime and protect your assets and people – 24/7

Working with our live video monitoring company has the added benefit of accessing additional benefits.

With our solutions, you can monitor, regulate and track who enters each of your worksites.

A simple installation at your site’s main access points, and our Access Control Management System will act as an added layer of protection by limiting the access to your property to authorised personnel only.

Add our Licence Plate Recognition solutions and you will always have a full record of who has been onsite at any given time.

Add in our remote video monitoring services, and your site is sure to run smoothly, and without incident.

Live Video Verification

Through the use of high-quality video our monitoring personnel are able to see everything clearly, enabling live video verification and eliminating any false alarms.

The system can use pre-recorded and live messages delivered via locally deployed speakers which allow the guards to communicate directly to the intruder.

Rapid Response Time

Local law enforcement officers are usually more likely to respond to a verified alarm.

Large volumes of false alarms create longer response times from local authorities.

With our real-time video monitoring capability, we are able to weed out false alarms and quickly alert police when verified alarms occur that require their attention.

Expediting this process will help authorities arrive to the scene before any crime is committed.

Live Video Monitoring Services

Traditionally, surveillance systems rely on recorded video to identify people and objects after a crime has been committed or an incident has occurred. This reactive approach, while successful in some cases, is not nearly as effective as our Live Video Security System Monitoring.

At SmartGuard, we deliver pro-active, advanced, affordable security solutions for your commercial properties, high rise residences, job site, storage facility, car dealerships or government buildings.

Customised Security Solutions

Our security solutions are always designed with flexibility as a primary catalyst, enabling us to work with many varied and diverse technology partners.

To maintain the high technology quality, we adopt an open platform strategies enabling us to work with some of the world’s leading suppliers of cameras and other security technologies.

Our live video surveillance monitoring service provides a highly proactive security solution for your business.

Remote Guarding

Live Observation seamlessly ties into your existing security infrastructure to provide direct feeds from your cameras and send video to our 24/7 Security Operations Centre.

At the first sign of an incident our operators will follow a pre-determined intervention procedure ranging from a pleasant “welcome” to a “cease and desist” with alarm activation and authority notification.


SmartGuard specialises in cloud-based managed physical security services, including remote video audits and web portals for CCTV and Access Control.

At SmartGuard we dynamically observe the CCTV feeds from all of your network cameras, in real time and act on any suspicious or unwarranted behavior.

We have the ability to communicate and warn off potential offenders before they take action, and if they persist we can remotely activate alarms, warning systems or directly deploy patrol services.

You can select which hours of operation you wish to be observed, as well as select a series of actions to be deployed in the triggering of a pre-determined security event.


When it comes to security, there has to be a set of procedures and effective measures to be implemented to ensure comprehensive protection.

In an emergency case, a fast evacuation of the respective building or site as well as the initiation of appropriate countermeasures is crucial to save life and assets.

A comprehensive solution is provided by a centralized security management platform that interacts with fire alarm systems and other building, security and communication management devices.

Core Services


    Our systems collate data from a multitude of disparate security systems and associated devices monitoring your assets.


    Our intelligent software analyses and correlates, data, events and any alarms and prioritises real time situations.


    Our systems present any relevant information in an easily readable format for one of our operators to verify.


    Once an alarm is triggered our platform automatically provides step by step instructions based on pre-determined operating policies and procedures.


FleetSmart GPS Tracking

The majority of businesses have internal corporate safety policies and in many instances are also required to meet stringent guidelines set by government or safety agencies. FleetSmart GPS solutions are designed to work hand-in-hand with Fleet Management Teams to ensure compliance with both internal and external regulations, whilst reducing operational costs and improving overall fleet productivity.

SmartGuard monitor all FleetSmart tagged vehicles in real time and are alerted in the event of any pre-determined incidents or alarms.

Despatch Guard Patrols

Using advanced technologies, mobile communications, navigation and GPS, we implement seamless, end-to-end security.

A Security patrol can be rapidly despatched to your premises when an alarm is confirmed by our monitoring centre.

The patrol officer will inspect your premises for any signs of forced entry and alert the nominated emergency services if necessary.

Static Security Guards

Based on your site and general requirements, we can provide Uniformed Security Officers to provide ongoing security services at your premises.

In accordance with your security brief we can provide professional, trained and fully licenced guards to handle any situations that may arise on your site.

Mobile Security Patrols

SmartGuard can despatch highly visible Mobile Security Patrols which involve random drive-by or sporadic security checks of your premises and/or property.

Our professional mobile patrol officers will attend your business, industrial site or private property to ensure that it is safe and fully secured.